4 Open Mail, choose add other mail Account and click on continue.
4 A new account will appear, edit the information as follows
4 Change “Full Name” to reflect your name, Note this is the name that is displayed to the recipients of your email, this does not need to match your account name
4 Change “Email Address” to your email address (see below)
Satellite, Wireless, ADSL and customers (username)@clearmail.com.au
Clear Central, Central online Dialup customers (username)@clearcentral.com.au
4 Change “Password” to your email account password
4 It takes time to discover the settings and finally provides you with a window to configure the account manually.
4 “Account Type:” to “POP”
4 Change “Incoming Mail Server:” to the server relevant to your mail service
Broadband customers: mail.clearmail.com.au
Dialup customers: mail.clearcentral.com.au
4 Change “User Name:” to reflect your username as listed below
Broadband customers (Satellite, Wireless, ADSL and VSDL):
Enter your FULL email address (including the @clearmail.com.au part)
4 Change “Password:” to your email account password and click “Next”
4 Verify Certificate window should pop up as below, click on show certificate
4 You need to click on show certificate and need to tick on Always trust and expand Trust button and select Always Trust in dropdown menu
4 Administrator authentication window should pop up and enter your password in it.
4 Now change you’re “Outgoing Mail Server:” to the relevant server listed below then click “OK”
4 Satellite, ADSL and VDSL Satellite, ADSL and VDSL
mail.clearmail.com.au
4 Wireless
(This changes from town to town, see the below list and select the server for your Clear Town)
Bega NSW
mail.bega.clearnetworks.com.au
Dubbo NSW
mail.dubbo.clearnetworks.com.au
All of Tasmania
mail.hobart.clearnetworks.com.au
Kendenup WA
mail.kendenup.clearnetworks.com.au
Lord Howe Island
mail.lhi.clearnetworks.com.au
Moreton Island
mail.tangalooma.clearnetworks.com.au
Lochsport VIC
mail.lochsport.clearnetworks.com.au
Wandoan
mail.wandoan.clearnetworks.com.au
Strath Creek
mail.strath.clearnetworks.com.au
All other cleartowns
mail.clearmail.com.au
4 Dialup
mail.clearcentral.com.au
Click Create.
4 Once again, verify Certificate window should pop up as below, click on show certificate and complete the same settings as done above.
4 Administrator authentication window should pop up and enter your password in it.
4 Mail will now attempt to download your available email.
If you run into any problems or the service does not work as expected, contact our Customer Care team on 1300 855 215. Or use the Live Chat function to your left.
8 How to remove smtp server
4 Open Mail
Click on Mail and Preferences(on the top)
4 Click on Accounts
Select mail account on the left hand side in the right hand side window you will see outgoing mail server smtp use dropdown menu and click on edit
4 Click on mail.clearmail.com.au server and in the bottom of that page it will allow you to edit the configuration of that smtp settings
Description - clearmail
server name - mail.clearmail.com.au
TLS certificate - none
4 Advance tab
4 Select Use default ports
4 Untick user secure socket layer
4 Authentication should be none
press ok
4 When you close this window or use this server for sending email, it will give you pop up saying Mail cannot verify the identity of smtp.clearmail.com.au
you need to click on show certificate
4 you need to tick on Always trust and expand Trust button and select Always Trust in dropdown menu
4 when you click on connect it will ask for password - you need to enter computer password not email password
4 and then you can send email
8 How to remove certificate
4 Go to desktop and then click on Go on the top and utilities
4 Click on keychain access and certificate should be here regarding day3 or clear
(search using search bar on the top right hand side of utilities box)
4 Then select a certificate - click on edit on the top and the delete
4 Once you delete certificate you must remove outgoing server too from mail -> preferences and setup whole smtp once more.
Devi K (Migrated deleted Agent)
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