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3rd Party Router Setup - FTTH

Generally, any wireless router will work with the FTTH service as long as it has an INTERNET or WAN port. The basic settings are: 

Connection Type:  PPPOE

Username:  [email protected]

Password:  password1234

IP address: Dynamic/Automatic

DNS: Dynamic/Automatic

MTU: 1480

If you do not know your login credentials, you may contact support through the following channels:

  • Phone call - 1 300 855 215 option 2 &2
  • Live chat 
  • Help Centre
  • email: [email protected]


Clear will only assist with the basic settings of your router, any issues with the router, you will need to contact the device manufacturer / OEM. 

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  1. Nellie A

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