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  • Security Alert. You account has been hacked. Password must be need changed.

    Dear Clearmail Customers,  You may have possibly received an e-mail with a similar subject above.  Do NOT open this e-mail as this is a phishing scam. If you think your account is not safe, please con...

  • Data Usage FAQs

    To check your usage click here: My Clear and login with your Clear Networks username and password.  *It is important to note that our server accurately counts your usage data. See FAQs as follows:  1....

  • Troubleshooting Connectivity Issues

    To troubleshoot issues with your internet service please check the following:  What is the status of the lights on your satellite modem? (Solid Amber, Solid Blue, or pulsing white) Do you have a route...

  • 3rd Party Router Setup - NBN Skymuster

    Generally, any router that has an INTERNET or WAN port will work with NBN Skymuster. You may consult the user manual of your router and configure the following settings: Connection Type: PPPoE (PPP ov...

  • How To Create a PPPoE Dialer in Windows 7 to 10

    If you look at the bottom right corner of the screen(desktop view) there should be a notification there either says "Identifying connection" or "Unidentified connection", please right click on it and ...